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Logistics Coordinator

London
Permanent
Who we are…  

At Odysea, we believe that slow food is the necessary antidote to the restlessness of modern life. It brings us together, feeds conversation, creates new traditions, new rituals, and new stories. For us, life revolves around the kitchen table in Greece, and we want everything we create to reflect that. It’s simple: we only sell food that we would happily share with our own family.  

For the past 30 years, Odysea has worked with specialist suppliers to bring the finest Greek and Mediterranean products to the UK. Every product we supply has a story or something special about it: when a producer serenades their goats with classical music or painstakingly transports their beehives by boat, you can really taste their passion and dedication in the end product – and that’s the real secret ingredient.  

We are an entrepreneurial and dedicated team that values our family culture and takes personal accountability for our customers’ and suppliers’ satisfaction. Our teams operate in a rapidly growing, fast-paced, highly pressurised environment where individuals are expected to deliver against tight deadlines. We want people who are passionate, energetic, innovative, and flexible to operate in our dynamic environment.  

What we’re looking for…

We are seeking an experienced Logistics Coordinator to support the day-to-day execution of our UK logistics operation for imported food products.  

Reporting to the UK Supply Chain Lead this role sits at the centre of the supply chain, coordinating orders, transport, inventory visibility, and third‑party logistics partners to ensure customers are served efficiently, compliantly, and with minimal risk. You will work across retail, wholesale, OEM, catering, and e‑commerce channels, operating in a fast‑paced, multi‑3PL environment.

This is a great opportunity for someone enjoys coordination, problem‑solving, data accuracy, and working across multiple stakeholders, and is a great opportunity to further your experience in FMCG food logistics and e‑commerce fulfilment.

The role is based in Leyton, London (UK) and working from the office full time.

Your day to day responsibilities…

Order Processing & Customer Fulfilment

Process daily orders across retail, wholesale, OEM, catering, and e‑commerce channels

Manage EDI, web‑EDI, and customer system orders with a strong focus on accuracy and timeliness

Coordinate order fulfilment with approved third‑party warehouses

Reconcile despatch documentation, delivery confirmations, and sales invoices

Support onboarding of new e‑commerce and wholesale customers

Manage platform‑based customer fulfilment processes, including PO validation, ASN creation, dispatch coordination, invoicing, and shortage management

Inbound Logistics & Transport Coordination

Coordinate inbound deliveries from UK ports to third‑party warehouses

Book and manage collections using approved transport providers

Coordinate inbound, outbound, chilled, and frozen transport movements

Schedule deliveries, optimise loads, and support service recovery when issues arise

Ensure deliveries meet customer booking rules, cut‑off times, and channel‑specific requirements

Monitor transport performance and escalate risks when required

Inventory Visibility & 3PL Coordination

Maintain accurate visibility of stock across multiple 3PL warehouses and stock‑in‑transit

Coordinate stock reconciliations, investigations, and discrepancy resolution

Monitor stock age, availability, and allocation to support customer service

Work closely with Sales to highlight constraints, risks, and ageing stock

Escalate recurring 3PL performance or accuracy issues

Food Safety & Product Risk (Indirect Oversight)

Monitor shelf‑life, stock age, and product integrity across all storage locations

Support FIFO / FEFO compliance through reporting and escalation

Coordinate temperature‑controlled logistics (chilled and frozen)

Identify and escalate risks relating to short‑dated, damaged, or compromised stock

Support investigations into quality complaints, delivery issues, or food safety incidents

Ensure 3PL partners operate in line with agreed food handling, storage, and traceability standards

Supply & Demand Data Support

Maintain supply and inventory data by SKU and customer

Collect demand inputs from Sales (new customers, promotions, volume changes)

Produce clear stock, shortage, and risk visibility to support decision‑making

Maintain Excel‑based tracking and reporting

Support planning discussions with accurate, timely data

Requirements

Your skills, attributes, and experience…

Essential

Experience in FMCG, food, or a BRC‑regulated environment

Experience working with logistics operations and third‑party warehouses

Strong attention to detail and data accuracy

Confident using Excel and working with structured data

Experience with EDI‑driven order processing

Strong communication and coordination skills

Ability to manage multiple priorities and stakeholders

Desirable

Experience working with e‑commerce or platform‑based customers operating under strict compliance rules (e.g. Amazon‑type environments)

Exposure to chilled, frozen and ambient supply chains

Experience supporting inventory visibility and risk management

Benefits

·       Competitive basic salary 

·       BUPA Private medical

·       Pension

·       Training and development opportunities

·       Employee discount on products

·       Cycle to work scheme

·       Travel Card loans

Job Type: Permanent

Job ID: 1277000000000222976

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