Technical Administrator

TECHNICAL ADMINISTRATOR
Hours of work  -  Monday to Thursday 8am  - 4.45pm & Friday 8am - 4pm
Salary  - £30,000 - £32,000 depending on experience

JOB OVERVIEW
We are looking for a Technical Administrator to join our admin team to work on our busy torque tool hire desk.

You will be trained on our range of torque tooling so you can advise customers on the right products to hire.

As well as gaining tool knowledge, the role encompasses all elements of administration including raising job cards, delivery notes and invoices.
This role relies strongly on being organised and meticulous.

THE COMPANY
We are a family run engineering company and have been in business for over 60 years.
As well as supplying torque tools, we offer bespoke tooling and have the capability of manufacturing everything in house which means we have full control over everything we produce.
Although we are a small company, we have high end customers who expect a high level of service. We have built up a great reputation and are proud of what we have achieved.

THE ROLE
Speaking with customers on a technical level to offer suitable hire tools.

Raising advice notes.

Liaising with couriers and hauliers to organise collection and return delivery of tools.
Costing repairs and producing quotations.
Producing calibration certificates
Producing month end hire invoices
General administrative duties

THE CANDIDATE
An engineering background would be advantageous

Be prepared to gain full product knowledge

They will need to be meticulous with organising and scheduling daily tasks
They must have a proactive approach to problem solving
Document management and control so attention to detail is paramount
The chosen candidate must be flexible and willing to undertake other administrative tasks if needed

Ability to maintain a professional and calm approach when dealing with customers
Have a hands on, sleeves rolled up attitude to getting the job done
 

COMPANY BENEFITS
Free on site car parking
34 days holiday per calendar year, including bank holidays

Further annual leave days are accrued at 1 day every 2 years with a cap at 5 days for 10 years service

Company closure between Christmas and New Year

4pm finish on Friday’s
Full training provided

ADDITIONAL INFORMATION

We are a small, successful engineering company whose culture is built on communication, teamwork and the ability to react to company, and customer demands.  This position, therefore, necessitates a full-time (5 days a week) on-site presence to fully participate in our collaborative environment.